Please provide as much information as possible when you
contact us.
Most orders are currently taking on average 18-24 days to arrive at destinations worldwide. If your order has
not shipped yet and has not yet reached this timeframe, please be patient.
If you are contacting us about an order, please provide
the order number in your message.
Please ensure your email address is typed correctly, and
your email’s address book allows replies from sales@birchplaceshop.com (check
your junk/spam folder etc)
